Returns Policy

We want you to be completely satisfied with your purchase. If you are not, we are happy to offer returns or exchanges under the following conditions:

General Return Guidelines

• Items must be returned within 10 days of purchase.
• Items must be in new, unused, and unworn condition, with tags attached and in the original packaging (if applicable).
• A receipt or proof of purchase is required for all returns.
• Returns will be refunded to the original payment method or issued as store credit.
• Shipping costs are non-refundable unless the return is due to a defect or an error on our part.

Clothing Returns

• Items must be unworn, unwashed, and free from stains, perfume, pet hair, or damage.
• final sales are FINAL and cannot be returned.

Home Décor Returns

• Items must be in their original packaging and in new condition.
• Seasonal or clearance home décor items may be final sale and not eligible for return.

Exchanges

• Exchanges are accepted within 30 days, subject to item availability.
• If the desired item is unavailable, a refund or store credit will be issued.

Defective or Incorrect Items

• If you receive a defective or incorrect item, please contact us within 7 days of delivery for a replacement or full refund.

Non-Returnable Items

• Gift cards
• Final sale or clearance items
• Personalized or custom-made items

Return Process

1. In-Store Returns: Bring the item(s) with the receipt to any of our store locations.
2. Online Returns: Contact our customer service team for a return authorization and mailing instructions.

For further assistance, please reach out to our customer service team at hello@woodstockhomevt.com.

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